Privacy Policy
Last updated: September 2026
This privacy policy explains how T Clubb & Son Ltd (“we”, “us”, “our”) collects, uses and protects your personal information when you visit this website or get in touch with us.
1. Who We Are
T Clubb & Son Ltd
Unit 15, Old Airfield Industrial Estate, Cheddington Lane, Long Marston, Tring, HP23 4QR
Phone: 01296 662297
Email: info@tclubbandson.co.uk
2. What Information We Collect
We may collect the following information when you use our website:
- Information you provide through our contact and quote request forms, such as your name, address, email address, phone number and details of your project or enquiry.
- Technical information collected automatically through cookies and similar technologies, such as your IP address, browser type, and how you use our website (see our Cookies section below).
3. How We Use Your Information
We use your information to:
- Respond to your enquiry or provide a quote for our services.
- Carry out any work you go on to instruct us to do, and manage that relationship.
- Understand how visitors use our website, so we can improve it.
- Meet our legal and accounting obligations.
We do not sell your personal information to third parties.
4. Our Legal Basis for Using Your Information
We process your information on the basis of your consent (for example, when you submit an enquiry form or accept cookies), our legitimate interest in responding to enquiries and running our business, and to comply with our legal obligations where applicable.
5. Cookies
Our website uses cookies to help it function properly and to understand how it’s used. When you first visit our site you’re asked to choose which categories of cookies you’re happy for us to use – Necessary, Functional, Analytical and Advertising. You can change your cookie preferences at any time using the cookie settings link on our website.
6. Sharing Your Information
We may share your information with trusted third parties who help us run our business and website, such as our website hosting provider, email provider, and analytics tools like Google Analytics and Google Search Console. These providers only use your information to carry out services for us and are required to keep it secure.
7. How Long We Keep Your Information
We keep your information for as long as necessary to deal with your enquiry, and for as long as required by law – for example, we may keep records relating to completed work for up to 6 years for accounting and legal purposes.
8. Your Rights
Under UK data protection law, you have the right to:
- Ask us what personal information we hold about you.
- Ask us to correct any information that’s inaccurate.
- Ask us to delete your information, where applicable.
- Object to or restrict how we use your information.
- Ask for your information to be provided to you in a portable format.
To exercise any of these rights, please contact us using the details above. If you’re unhappy with how we’ve handled your information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Changes to This Policy
We may update this privacy policy from time to time. The version published on this page at any given time applies.
10. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us at info@tclubbandson.co.uk or call 01296 662297.